Sage RX
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Frequently asked questions

Answers to the essentials.

Trial & billing policy
01How does the free trial work?

Try Sage RX for 7 days, with no payment details or automatic charge. Choose a paid plan if you want to continue.

02Does Sage RX connect to my bank or M-PESA?

No. Enter transactions or import a CSV. The figures you see come from your records, not live bank balances.

03How do subscription renewals work?

Every paid term needs your approval. Sage RX doesn't automatically renew card or M-PESA subscriptions.

04How do I reset my password?

Select 'Forgot password?' on the sign-in page, or email our support team.

05Can I request my data?

Yes. Email us to request access, correction or deletion. We verify and review requests before taking action.

Need help with your account?

Include a brief description when emailing. Never share your password or M-PESA PIN.

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